(Support that helps you,
to get ahead).

(Support that helps you,

What can we do for you?

Our dedicated team is always at your disposal. For all your questions and concerns about our products. From technical support to warranty issues.
Mondays to Thursdays: 09:00 – 16:30
Fridays: 09:00 – 14:00

Mondays to Thursdays:
09:00 am – 4:30 pm

09:00 am – 2:00 pm

Or send us an e-mail and we will get back to you as soon as possible.


We want you to enjoy the full performance of our Intenso products. We recommend that you carefully read the operating instructions and product information supplied with each product. Should malfunctions nevertheless occur, we provide you with a comprehensive support database here.


Absolute customer satisfaction is our top priority. Should you discover any defects despite our strict IHQ quality guidelines, we guarantee to replace the item within the statutory warranty period. If the item is no longer in our product range, you will receive a comparable replacement device.